Website Terms & Conditions

ECS Pumps Ltd – Website Terms of Use

These terms apply to the use of www.ecspumps.co.uk.

By using this website you agree to the terms below.


1. Company Information

ECS Pumps Ltd
Unit 6, The Stoneyard
Alton Lane
Four Marks
GU34 5AJ
United Kingdom

Email: sales@ecspumps.co.uk
Telephone: 01420 358500


2. Website Content

All information provided on this website is intended for general guidance only.

While we aim to ensure that product descriptions, specifications and pricing are accurate, errors may occasionally occur.

ECS Pumps Ltd reserves the right to:

  • correct errors

  • update information

  • amend product specifications

  • withdraw products without notice.


3. Product Suitability

Customers are responsible for ensuring that products purchased are suitable for their intended application.

Where technical advice is provided, it is based on the information supplied at the time and cannot account for unknown site conditions.

Incorrect product selection is not considered a product fault.


4. Pricing

All prices displayed on the website are exclusive of VAT unless otherwise stated.

Delivery charges may apply and will be displayed during checkout where applicable.

Prices may change at any time without prior notice.


5. Intellectual Property

All content on this website including:

  • text

  • images

  • logos

  • diagrams

  • documentation

is the property of ECS Pumps Ltd or its licensors and may not be reproduced without permission.


6. Limitation of Liability

ECS Pumps Ltd shall not be liable for:

  • indirect or consequential loss

  • business interruption

  • loss of profits

  • installation costs

  • system failures caused by incorrect installation or use

Our liability is limited to the value of the goods supplied.


7. External Links

Our website may contain links to third-party websites.

ECS Pumps Ltd accepts no responsibility for the content or policies of external sites.


8. Privacy

Customer data is handled in accordance with our Privacy Policy.


9. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.


10. Optional Checkout / Product Page Summary

Returns Summary

  • 14-day return period for unused items

  • items must be unused and in original packaging

  • return shipping is the customer’s responsibility

  • restocking fee of up to 20% may apply

  • installed or contaminated items cannot be returned

Full policy available here:
https://ecspumps.co.uk/refund-policy